Sew What? Quilt Shop
6816 Main St, Buffalo, NY 14221
Tuesday-Friday 10:00am-4:00pm, by appointment only. Masks Required.
No more than two guests will be allowed in the store at a time.
Please call at least 24 hours ahead and make an appointment.
Sew What? Quilt Shop, is located in Amherst, New York near the intersection of Rt’s 5 & 78. We opened our doors more than 28 years ago; although it feels like yesterday.
Sew What? carries a large selection of 100% cotton fabrics. You can expect to find everything from florals, batiks, novelties, children’s prints. We carry an extensive collection of the latest books as well as some out of print and hard to find books. Our knowledgeable staff is eager to help you plan your quilt.
We are pleased to carry 100% cotton fabric lines from many companies. We have a full line of notions as well as plenty of Fat Quarters to choose from. We ship your items quickly and carefully. Stop back often to see our ever-changing available fabrics. We're happy to answer any questions you may have. Feel free to send a convo!
Returns and exchange details
All refunds are at the discretion of the store owner. Please convo for more information.
WE REFUND EXCESSIVE SHIPPING CHARGES - When putting multiple items into your shopping cart the Etsy system can sometimes inflate the shipping costs. On Etsy, shipping cost is difficult to keep accurate. Don't fret!
You can rest assured, we will happily refund excessive shipping payments, whether you ask or not.
We also willingly set up custom orders for those who prefer that method; that way the shipping will be accurate at the point of purchase.
If you'd like us to set you up a custom order simply send a list (via convo) of the items you'd like and we'll get it set up for you quickly.
REGARDING FIRST CLASS SHIPPING:
- 1 Fat Quarter Ships for $3.00
- 1/2 To 2-1/2 Yards of Fabric: Can ship First Class Mail $4.75-$6.45, although we recommend Priority Mail or adding Shipping Insurance to your order, as the USPS doesn't guarantee delivery on first class mail.
- 3 - 8 Yards of Fabric Ships via Priority Mail for $7.50
- 9 - 20 Yards of Fabric Ships via Priority Mail for $13.65
***Please Note - First Class Mail does not include insurance or any guarantee of delivery from the USPS. While you will save money up front, WE DO NOT REFUND OR RE-SHIP fabric for lost or wrongly delivered orders due to USPS errors. We can add insurance for a small additional fee if you choose and we highly recommend it.
If your package is returned to us because of delivery issues (wrong address or unable to forward, for example) we will send you a convo to let you know we have received it. We will ask for a corrected/updated address and include an invoice for you to pay for additional shipping so we can send it out again. If we don't hear from you within 7 days we will cancel the order and refund the cost of the fabric. We are not responsible for returning the original postage, as we paid the postage to have it sent out to the address you provided.
It's unfortunate, but it happens occasionally. We cannot control the USPS and once your package leaves our hands we have to count on them following through properly. If they lose your package we will do what we can to help you deal with the Post Office. They do not guarantee First Class mail and will only offer to do a search for those items. We recommend adding insurance to your order or upgrading to Priority Mail.
Priority Mail packages are insured and we will help you file a claim and get reimbursed or replacement fabric. Again, we are at the mercy of the Post Office once packages leave our store in the hands of the USPS mail carrier.
USA CUSTOMERS - If you order 3 yards or more, your order will automatically be shipped Priority Mail and will be insured. We are not responsible for USPS loss of small packages (of less than 3 yards) sent First Class Mail unless you request insurance for your package.
INTERNATIONAL CUSTOMERS PLEASE NOTE - If you purchase 5 yards or less, we ship will First Class International and will refund any shipping overages. First Class packages are not insured and we are not responsible for loss or customs delays.
** If you want your package insured, please contact us.
When purchasing more than 6+ yards, your package will be shipped Priority Mail and will be insured.
CUSTOMS & DUTIES
We are not responsible for any duty, taxes or other fees to get your purchased fabric to you. Any additional fees that may be charged at/for border crossings are your responsibility.
WE REALLY TRY HARD
We will make every effort to ship your order accurately using the quickest and most affordable method.
Our goal is to get you your fabric as soon as possible, so once your payment is received, we will ship your order within 1 business day (holidays excluded).
Weekend orders begin shipping the following Monday (holidays excluded).
IN A HURRY?
We offer express shipping on your orders if you need your items fast. Simply convo us for a price quote. We'll get back to you quickly.
We're only an email or phone call or email away!